Ledger.com/Start® | Starting Up Your Device®

Getting Started with Ledger.com/start

Ledger devices are hardware wallets designed to securely store cryptocurrency assets offline. The Ledger.com/start portal guides new users through initializing their Ledger device, setting up secure credentials, and enabling Ledger Live to manage assets effectively.

Following the proper setup ensures maximum security, preventing unauthorized access and protecting your digital assets from phishing and malware attacks.

Step 1: Unboxing Your Ledger Device

Start by unboxing your Ledger hardware wallet. Ledger devices include the main device, USB cable, recovery sheets, and instruction manuals. Always verify the packaging is sealed and authentic.

        Tip: Do not accept second-hand Ledger devices; always buy from authorized resellers or directly from Ledger.
      

Step 2: Connecting the Device

Connect the Ledger device to your computer or mobile device via USB. If using Ledger Nano X, you may connect via Bluetooth to a supported mobile device. Launch Ledger Live to continue setup.

Step 3: Initializing Ledger Device

Follow these steps in Ledger Live:

Select "Initialize as new device".
Create a PIN code for device access.
Write down the 24-word recovery phrase on the provided sheet.
Confirm the recovery phrase by entering specific words as prompted.

Step 4: Setting Up Ledger Live

Ledger Live is the companion software for managing your Ledger device and assets. Steps include:

Download Ledger Live from the official website.
Install and open the application.
Pair it with your Ledger device.
Add accounts for the cryptocurrencies you want to manage.

Security Best Practices

Hardware wallets offer maximum security when proper steps are followed:

Store the recovery phrase offline in a safe location.
Never share the recovery phrase online or via email.
Keep Ledger firmware updated to the latest version.
Use strong, unique passwords for Ledger Live and other accounts.
Verify connections when interacting with dApps or third-party services.

Troubleshooting Common Issues

If you encounter problems during setup:

Device not recognized: ensure the USB cable is functioning and drivers are installed.
Recovery phrase not accepted: double-check spelling and order.
Ledger Live errors: update software or restart the application.
Forgot PIN: reset the device using recovery phrase and set a new PIN.

Using the Q&F Prompt

The Questions & Feedback (Q&F) panel allows users to report setup problems, ask for guidance, or provide feedback. Include device ID, software version, and error details without sharing recovery phrases or sensitive credentials.

FAQ

Can I recover my wallet if I lose the Ledger device?

Yes. Use your 24-word recovery phrase on a new Ledger device or compatible wallet to restore access.

Is Ledger setup safe for beginners?

Yes. Following Ledger.com/start ensures step-by-step guidance with secure best practices for new users.

How do I update my Ledger device?

Ledger Live will notify you of firmware updates. Follow on-screen instructions to update the device safely.

Tips for Long-Term Device Security

Keep backup recovery phrases in multiple secure offline locations.
Enable PIN lock and verify physical device authenticity.
Do not enter recovery phrases into online forms or websites.
Regularly monitor account activity through Ledger Live.
Use hardware wallets instead of software wallets for large balances.

Proper use of Ledger devices combined with Ledger.com/start guidance ensures a secure and reliable cryptocurrency management experience, giving users confidence while interacting with digital assets.